Challenge/Pain Point
A Telehealth Platform partnering with Remote Patient Monitoring (RPM) providers struggled to merge telehealth data, such as virtual consultations and remote monitoring device outputs, with traditional health records, creating fragmented patient profiles and inefficiencies.
Solution
IntoneSwift’s data virtualization layer integrated the telehealth platforms, RPM systems, and EHRs into a unified interface, providing real-time access to complete patient profiles without physical data migrations.
Value-Added Benefits
Reduced administrative time for data reconciliation by 15 hours per week, per provider, enhanced patient satisfaction scores by creating a seamless care experience and ensured regulatory compliance with unified records.