Use Case 1: Loan Origination Workflow Optimization
Challenge/Pain Point
A community bank manual workflows and disconnected data systems slow down loan origination, leading to delays in approval and disbursal, and negatively impacting customer satisfaction.
Solution
IntoneSwift’s event-driven data provisioning automated data collection, credit scoring, and documentation verification. It integrated APIs for real-time updates from credit bureaus and financial records, streamlining the entire loan approval process.
Value-Added Benefits
Reduced loan approval turnaround time from two weeks to five business days, achieving a 25% increase in loan processing capacity and improving customer retention through a smoother application experience.